Q&A:

Q. You guarantee that the computer will not break. Why don't you guarantee that I will win?

A. We can't know that you will play basic strategy properly, that you will make the right bets or that you will be properly bankrolled.

Q. Can I use The Wiz anywhere?

A. No, not without breaking the law. There are 9 states in the USA where it is illegal. The penalties vary from a misdemeanor to jail time. Nevada has the harshest laws. The nine states are Illinois, Indiana, Iowa, Michigan, Minnesota, Mississippi, Missouri, New Jersey and Nevada. It is legal in the 21 other states, as of this writing, that have casino gambling. It is also legal in Canada. There are also no laws against it on cruise ships. We strongly advise you to check with the proper authorities in the place where you will be using The Wiz. We take no responsibility for anyone caught using The Wiz in an illegal manner.

Q. Tell me about your support.

A. Simply email us with your questions or concerns and we will get back to you within 24 hrs.

Q. What powers The Wiz?

A. It is powered by 2 AAA batteries and should last for 10 to 15 hours However we recommend that you put new batteries in before each session to insure that your game is not interupted. We also recommend using rechargeable batteries.

Q. How was The Wiz designed?

A. We purchased our competitors products and tested them. We then asked ourselves what were the best and worst features and what was missing. We then gave the list to a developer friend with the statement, "keep it simple" and after about 1 year and thousands of hours of testing the result was The Wiz, the worlds most powerful and easiest to use card counting computer.

Q. Why not just count cards?

A. Good question. The answer is that with so much to do like making betting decisions, keeping a running count, converting to a true count, holding conversations at the table, there is always a good chance that you will lose the count or make a betting mistake. I've found that The Wiz was allowing me to average winning 2 big bets per hour as opposed to the one big bet I was averaging as a card counter and I was able to play longer with less fatigue.

Q. How much is shipping?

A. We ship FEDEX to the US and Canada for FREE. All others will pay the FEDEX rate they choose. The Wiz weighs less than one pound. If you want overnight delivery you will pay the FEDEX rate. You can go to the FEDEX website to get the rate from the USA zip code 19020.